Your privacy is our responsibility. At mae 44, we are committed to managing your personal data in a transparent, secure manner that is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). This document clearly sets out what we collect, how we use it, and your rights.
mae 44's Privacy Commitment: We never sell, rent, or lend your personal data to third parties for their own marketing purposes. Your data is used solely for the purposes stated in this Privacy Policy, and nothing beyond that.
This Privacy Policy ("Policy") is published by mae 44 (mae44.plus) and describes how we collect, process, store, and protect your personal information as a user of our platform. This Policy applies to all services provided by mae 44, including the Sports Betting platform, Live Casino, blackjack, roulette, and all other sections of mae44.plus.
Mae 44 fully complies with the provisions of the Personal Data Protection Act 2010 (PDPA) of Malaysia. As a registered data controller, we are responsible for ensuring that all personal data we hold is handled in accordance with the PDPA principles, including the principles of notice, consent, purpose, access, accuracy, security, retention, data integrity, and transfer.
By registering an account with mae 44 or using any of our services, you consent to us processing your personal data in accordance with this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our platform and contact support to close your account.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy mae 44, all of which together form the complete agreement between you and us.
Mae 44 collects various types of personal data to enable us to provide a safe, responsible, and high-quality service to Malaysian players. The following are the categories of data we collect:
| Data Category | Specific Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, photo | KYC Verification |
| Contact Data | Phone number, email address, home address | Account communications |
| Financial Data | EWallet account numbers, MYR transaction history | Deposits & Withdrawals |
| Gaming Data | Betting history, account balance, winnings | Service operations |
| Technical Data | IP address, device type, browser, OS | Security & fraud |
| Behavioural Data | Pages visited, time spent on platform, clicks | UX Improvement |
Sensitive data such as identity card information, KYC documents, and financial details are protected with additional security layers and are accessible only to specifically authorised mae 44 staff for verification and legal compliance purposes.
Mae 44 does not collect information relating to your religion, ethnicity, or political views. We also do not collect biometric data other than identity card photos required for the KYC process as mandated by law.
Mae 44 uses your personal data for the following purposes, all of which are necessary to deliver a quality service and meet our legal obligations:
Marketing: mae 44 will only send marketing communications (such as bonus updates or new promotions) if you have given explicit consent during registration. You may withdraw this consent at any time through your account settings or by contacting our support team.
Mae 44 does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, in certain limited and controlled circumstances, we may share your data with the following parties:
All third parties we work with are bound by strict confidentiality and data protection agreements. They are permitted to use received data only for the specific agreed purposes and may not use it for any other purpose.
Should there be any significant changes to how we share your data with third parties, mae 44 will notify you by email or via an on-platform notice at least 30 days before the changes take effect, and will seek fresh consent where required.
Mae 44 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure. Our key security measures include:
That said, no security system is 100% impenetrable. In the highly unlikely event of a security breach affecting your personal data, mae 44 will notify you and the relevant authorities within the timeframe prescribed by Malaysian law.
Mae 44 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain security, and understand how our platform is used. The following are the types of cookies we use:
You can manage cookie settings through your browser. However, disabling essential cookies may significantly affect the functionality of the mae 44 platform. By continuing to use our platform, you consent to the use of cookies as described here.
In certain circumstances, your personal data may be transferred to and stored on servers located outside Malaysia, specifically for backup and system redundancy purposes to ensure service continuity. mae 44 ensures that any cross-border data transfer is carried out with appropriate safeguards in place.
All cross-border data transfers by mae 44 comply with the requirements of Section 129 of Malaysia's PDPA, and we only transfer data to countries or territories with equivalent or higher levels of data protection than Malaysia, or under contractual arrangements that ensure adequate safeguards.
Payment Processing: When you make a deposit or withdrawal using Touch 'n Go eWallet, GrabPay, DuitNow, or FPX (Maybank2u, CIMB Clicks), your transaction data is processed by the respective payment service provider under their own privacy policy, which is outside the direct control of mae 44.
As a data subject under Malaysia's PDPA, you have the following rights regarding the personal data we hold. mae 44 is committed to helping you exercise these rights easily and without any unreasonable barriers:
To exercise any of the above rights, please submit a written request to our Data Protection Officer team at privacy@mae44.plus or via mae 44's customer support live chat. We will verify your identity before processing any data request.
Mae 44 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. The following are our data retention guidelines:
Once the retention period has lapsed and there is no legal requirement to retain the data further, mae 44 will securely delete or anonymise it using methods that ensure the data cannot be recovered.
Mae 44 maintains a strict zero-tolerance policy against the use of our platform by individuals under the age of 21. We do not knowingly collect or process personal data of minors below the specified age.
The mae 44 registration process requires age verification through KYC (submission of a MyKad or passport copy). Any account found to belong to an individual under 21 years of age will be closed immediately, and all related data will be deleted, except for records required for investigation purposes and reporting to the relevant authorities.
If you become aware that a minor has accessed the mae 44 platform, please contact us immediately at support@mae44.plus. We will investigate and take appropriate action without delay.
Mae 44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to our services.
You will be notified of any material amendments to this Privacy Policy through:
For material amendments, we will provide notice of at least 30 days prior changes take effect, and in certain cases may require your active consent again. The "Updated" date at the top of this document reflects the date of the latest revision. The most current version is always available at mae44.plus/privacy-policy.
If you have any questions or concerns, or wish to exercise your rights in relation to this Privacy Policy and the protection of your personal data, please contact mae 44's Data Protection Officer through the following channels:
We aim to respond to all privacy-related enquiries within 5 business days. For more complex data access or correction requests, processing may take up to 21 business days in accordance with Malaysia's PDPA.
If you are dissatisfied with how mae 44 has handled your personal data or our response to your complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia, operating under the Ministry of Communications and Digital.
Guaranteed Response Time: mae 44 is committed to responding to all privacy enquiries within the timeframe required by law. If you do not receive a response within 5 business days, please follow up via live chat for prompt assistance.
6 layers of data protection we apply for every Malaysian player
All communications between your device and mae 44's servers are encrypted using 256-bit SSL/TLS — the same standard used by Maybank, CIMB, and other leading Malaysian financial institutions. Your data cannot be intercepted in transit.
Mae 44 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) — the country's primary data protection legislation. We have a dedicated Data Protection Officer (DPO) to ensure ongoing compliance.
This is mae 44's absolute commitment — we have never and will never sell, rent, or disclose your personal data to advertisers or third parties for their marketing purposes. Your data belongs to you.
Mae 44's security systems and data protection practices are periodically audited by independent cybersecurity experts. Penetration testing and vulnerability assessments are conducted to ensure there are no exploitable weaknesses.
Only mae 44 staff with a legitimate business need and who have completed comprehensive data protection training may access player personal data. All access is logged and continuously monitored.
Mae 44 makes it straightforward for you to exercise all your PDPA rights — access, correction, deletion, and withdrawal of consent — through accessible and responsive channels. We will process all requests within the timeframes prescribed by law.
Also read other important documents that complement this Privacy Policy
Your personal data is protected with 256-bit SSL encryption, compliant with Malaysia's PDPA, and will never be sold to third parties. Register with confidence and enjoy a safe gaming experience with mae 44.
Age 21 and above only. Terms & conditions apply.